Unlock the potential of the microsoft teams phone to streamline your business communication. With its seamless integration, you can make calls, chat, and collaborate efficiently, all within one platform. Experience the convenience of advanced features like visual voicemail, business SMS, and real-time coworker status updates. The microsoft teams phone is your solution for enhanced connectivity and productivity, no matter where your team is located.
Reliable, High-Quality Phone Systems
You Can Depend On.
Web Calling
Elevate your business communication with the Teams VoIP platform. You can Review call recordings, read through transcripts, and listen to voicemails at your own pace with playback controls, and voicemail transcripts.
Enhanced Visibility
From routing voice calls, to integrated presence information you can manage calls with advanced call handling and transfers, call forwarding, simultaneous ring, and busy-on-busy settings.
Fast Integration
Bring essential data and workflows from other apps like CRMs into Teams or integrate Teams features, including meetings, chat, and user and org information, into your standalone business apps.
Improved Productivity & Collaboration With Teams.
Smart communication and seamless collaboration on the Teams platform your business already uses. Make calls to co-workers & customers without ever leaving the app.
Answer & Route Calls
Create rules for answering and routing calls automatically, set up greetings and music for callers on hold, and easily assign licenses and set up voicemails.
Stay Connected Anywhere
Make and receive calls from any of your devices and easily switch between them during a call. As long as you have an internet connection, you have access to everything.
Reduced Overhead Costs
No more needing a map and compass to navigate a telephone closet. Teams saves you money on equipment and maintenance, while MDT saves you money on quality devices.
Call Reporting Made Easy
Monitor and resolve issues, and view call analytics from easy-to-use dashboards. They provide insights about your call structure, improve employee performance & reveal actionable data.
An Integrated Communications Platform That Lets You Work Smarter & Faster.
Calls
Stay connected, no matter where you are! With the ability to take your phone extension with you, you've got access to all the features you rely on, even if you're not at the office.
Business SMS
SMS without the need to use your personal phone number. You can send and receive text messages right from your business phone associated with your extension.
Co-worker Status
Real-time coworker phone status with integrated presence allows you to see the phone and status of users, whether they are using their deskphone or Microsoft Teams.
Messaging
No need to install extra software! Chat and collaborate with your team over messages, including both individual and group messaging.
Video Meetings
Maximize Productivity & Engagement With All-In-One Voice, Video, Chat and Collaboration. Our fully loaded cloud
communications platform combines high-quality voice and video.
Visual Voicemail
Never miss a voicemail with visual voicemail that includes audio transcriptions, allowing you to quickly and easily read through your voicemail messages.
Getting Started Has Never Been Easier
Expert, guided help at every stage of the process.
Step 1: Let's Talk
20 Minute Call
We start by asking the right questions, learning what your goals are & listening to what kind of features you're looking for in a phone system.
Step 2: Inspection
On-Site Visit
A phone call isn't enough to really understand the unique challenges of each site. We thoroughly inspect each job looking for key details.
Step 3: Quoting
30-60 Minute Call
Once we understand what's required, we'll send you a detailed quote, followed by a phone call explaining in detail the next steps.
Step 4: Installation
On-site Training
Once the quote is approved, our technicians will quickly install and activate your new phone system, training your staff on how to use it.
Knowledge Center
Make An Informed Decision
Free Resources For Your Business
Frequently Asked Questions (FAQ)
Can I keep using Microsoft Teams as my main interface if I integrate with MidWest Dial Tone? Yes, MidWest Dial Tone integrates directly with Teams so your team can continue using the same interface for calling, meetings, and messaging.
Are there additional costs beyond the setup fee and per-user cost? There are no hidden fees. All standard calling features and integrations are included in your plan.
Can I use Teams for internal calls without a calling plan? Yes, you can use Teams for internal chat, video, and one-to-one calls without a calling plan. External calling requires additional licensing.
Can I still use my current phones with Teams integration? Yes, in most cases. Teams integration via MidWest Dial Tone works with a variety of standard desk phones and softphones, avoiding the need for costly Microsoft-certified devices.
Is MidWest Dial Tone compatible with Microsoft 365 plans? MidWest Dial Tone supports integration with Microsoft 365 Business and Enterprise plans. Compatibility is confirmed during onboarding.
Is Microsoft Teams Right as Your Business Phone Interface? If your employees already live in Teams, the answer is probably yes. Using Microsoft Teams for calling allows your team to stay focused, productive, and unified without switching tools.
Is Teams Calling reliable for high-volume or call center environments? Generally, no. Microsoft’s system lacks the depth of reporting, call flow controls, and reliability required by high-volume teams.
How difficult is it to switch to a MidWest Dial Tone Teams integration? It’s fast and handled by our support team. We manage the setup, integration, and ensure your users can make and receive calls in Teams with minimal disruption.
