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Tips & Tricks
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Not every problem requires a technician and a service call. Here are a few basic things you can try to resolve your issue right away.
Is Your Internet Down?
If your internet is down, you will need to reach out to your internet provider to remedy this issue. Once the issue is fixed, our phone service will re-connect.
Reboot Your Phone
Rebooting your phone can resolve the majority of issues you might be having. Power down your desk phone until the screen goes blank, then power it back on.
Reboot Your Internet Modem & Router
Sometimes all you need to do is restart your internet equipment. This is an easy step, but you may need to coordinate this with your IT department or provider.
