FAQs

SIP trunks are digital communication channels that use the Session Initiation Protocol (SIP) to transmit voice and other unified communications over the internet. They link your on‑premises phone system to the internet, enabling you to place and receive calls without relying on traditional phone lines.

UCaaS (Unified Communications as a Service) is a cloud‑based platform that delivers a suite of communication and collaboration tools—such as voice, video, messaging, and conferencing—to help businesses streamline interactions, boost productivity, and lower operational costs.

Hosted phone systems are cloud‑based solutions that enable businesses to make and receive calls over the internet. They operate by connecting to a hosted PBX (Private Branch Exchange), which routes calls online rather than through traditional telephone lines.

VoIP (Voice over Internet Protocol) enables voice calls to be made using a broadband internet connection rather than traditional phone lines. It offers advantages such as reduced costs, greater flexibility, and access to advanced features like call forwarding, voicemail, and video conferencing.

Our cloud phone system delivers improved flexibility, scalability, and reliability compared to traditional setups, while also reducing maintenance costs and providing a broader range of advanced features.